> ## Documentation Index
> Fetch the complete documentation index at: https://docs.brilo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Supported integrations

> What Brilo connects to today, including Google Calendar, HubSpot, Shopify, and Jobber, and what to do when your tool is not on the list.

Brilo connects to your calendar, your CRM, and your phone provider, and it can reach almost
anything else through a custom action or a webhook. The app store in your dashboard shows the
current list, since new connections are added there without a change to this page.

## What you can connect

| Category               | Connects to                                         | What it does                                                                                                                                |
| ---------------------- | --------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------- |
| Calendar               | Google Calendar                                     | Your agent checks what is free and books appointments during the call                                                                       |
| CRM and sales          | HubSpot                                             | Create and update contacts, log what happened on the call                                                                                   |
| Field service          | Jobber                                              | Create clients, requests, and notes from a call                                                                                             |
| Ecommerce              | Shopify                                             | Look up an order or product so your agent can answer about it                                                                               |
| Data enrichment        | Apollo.io                                           | Fill in details about a company or a contact                                                                                                |
| Phone providers        | Twilio, Telnyx, Plivo                               | Connect a number you already own so your agent answers it directly. See [Use your existing number](/phone-numbers/use-your-existing-number) |
| Any other phone system | RingCentral, and anything that can forward a number | Forward your existing number to a Brilo number. See [Connect Brilo to RingCentral](/integrations/telephony/ringcentral)                     |
| Business phone systems | RingCentral                                         | Your agent can send a text, create a contact or book a meeting in RingCentral                                                               |
| Email                  | Your own domain                                     | Send your agent's email from your address rather than ours. Pro and above                                                                   |
| Anything else          | Custom actions and webhooks                         | Reach your own systems, with about an hour of developer time                                                                                |

Check the app store in your dashboard for the current list before assuming something is missing.
It is the accurate answer, and it changes more often than this page does.

## What your agent does with a connection

Connecting a tool does two things. It lets your agent look something up mid call, so it can tell a
caller their order status or find a free appointment slot. And it lets your agent write back after
the call, so a new lead or a call summary lands where your team already works.

You choose which of those happen. A connection sitting there does nothing until you add the action
that uses it. See [What are actions](/actions/what-are-actions).

## When your tool is not on the list

You have two routes, and neither needs Brilo to build anything:

* **A custom action** lets your agent call your system directly during a conversation, including
  looking something up and reading the answer back to the caller. See
  [Build a custom action](/actions/build-a-custom-action).
* **A webhook** sends the details of every call to your own system after it ends, which suits
  reporting and record keeping rather than mid call lookups. See
  [Send data to your systems](/actions/send-data-to-your-systems).

Both need someone technical for about an hour. If your tool is popular and missing, tell
[support@brilo.ai](mailto:support@brilo.ai): what customers ask for is how the list grows.

## FAQ

<AccordionGroup>
  <Accordion title="Does Brilo work with HubSpot?">
    Yes. Connect HubSpot from the app store and your agent can create and update contacts and log
    what happened on a call, so a lead your agent qualified is in your CRM before your team picks
    it up. See [Update your CRM](/actions/update-your-crm).
  </Accordion>

  <Accordion title="Does Brilo work with RingCentral?">
    Yes. Forward your RingCentral number to a Brilo number and your agent answers the calls, and
    connect RingCentral from the app store so your agent can send texts, create contacts and book
    meetings. See [Connect Brilo to RingCentral](/integrations/telephony/ringcentral).
  </Accordion>

  <Accordion title="Does Brilo work with Google Calendar?">
    Yes. Google Calendar is the calendar Brilo books into. Your agent checks what is free and books
    the appointment during the call, and can send the caller a confirmation. See
    [Connect Google Calendar](/actions/connect-google-calendar).
  </Accordion>

  <Accordion title="Can I connect a tool that is not on the list?">
    Yes, through a custom action for mid call lookups or a webhook for sending call details
    afterwards. Both need someone technical for about an hour, and neither waits on Brilo to build
    anything. Tell support which tool you need so it can be considered for the app store.
  </Accordion>

  <Accordion title="Do integrations cost extra?">
    Connecting a tool costs nothing on top of your plan. The app store needs Pro or above, and
    sending email from your own domain also starts at Pro. Webhooks are available on every plan,
    including Free. See [Plans and what they include](/supported/plans).
  </Accordion>

  <Accordion title="Do I need a developer to connect my CRM?">
    No, not for anything in the app store: you sign in to the tool and choose what your agent
    should do. You only need a developer for a custom action or a webhook, which are for systems
    the app store does not cover. See [Do I need a developer](/start/do-i-need-a-developer).
  </Accordion>

  <Accordion title="Can I connect two tools of the same kind?">
    Yes. Nothing stops you connecting a CRM and an ecommerce tool, or several apps at once, and
    each action you add picks the connection it uses. Keep it to what your agent actually needs:
    every extra action is another thing to get right on a live call.
  </Accordion>

  <Accordion title="Where do I see whether a connection is working?">
    In the app store, next to the connected tool. A connection can also stop working if the
    password or access on the other side changes, and the usual sign is an action that used to run
    and now does not. See [An action did not run](/actions/an-action-didnt-run).
  </Accordion>
</AccordionGroup>

## Related

* [What are actions](/actions/what-are-actions) for how a connection gets used
* [Connect your tools](/actions/connect-your-tools) for the setup steps
* [Connect Google Calendar](/actions/connect-google-calendar) for the most common one
* [Build a custom action](/actions/build-a-custom-action) when your tool is not listed
* [Plans and what they include](/supported/plans) for which plans include the app store
