> ## Documentation Index
> Fetch the complete documentation index at: https://docs.brilo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Pick a job to set up

> The six jobs businesses most often hire Brilo to do, each with a complete setup guide you can follow end to end.

Most businesses hire Brilo for one of six jobs. Each guide below is a complete setup for that job: what to put
in your instructions, what to upload, which actions to switch on, and what to test before you go live. Pick the
one closest to what you need and follow it end to end.

## The six jobs

| The job                | What it does for you                                            | Guide                                                              |
| ---------------------- | --------------------------------------------------------------- | ------------------------------------------------------------------ |
| Answering service      | Every call answered, day or night, with messages taken properly | [Set up an answering service](/recipes/answering-service)          |
| Appointment scheduling | Bookings straight into your calendar with no back and forth     | [Set up appointment scheduling](/recipes/appointment-scheduling)   |
| Lead qualification     | Leads qualified before your team spends time on them            | [Set up lead qualification](/recipes/lead-qualification)           |
| After hours cover      | Nights, weekends, and holidays covered without paying for staff | [Set up after hours cover](/recipes/after-hours-cover)             |
| Payment reminders      | Unpaid invoices chased by call and text                         | [Set up payment reminders](/recipes/payment-and-billing-reminders) |
| Outbound follow up     | Customers called back and followed up automatically             | [Set up outbound follow up](/recipes/outbound-follow-up)           |

## Which one should you start with

Start with the one that costs you money today. For most businesses that is the answering service, because a
missed call is a lost customer and it is the easiest thing to measure: count the calls you did not answer last
week.

If your phone is already covered, appointment scheduling is usually the next biggest win, because it removes
work rather than adding cover.

Do one job properly before adding a second. An agent that answers well and books reliably beats one that
half does six things.

## What every guide assumes

Each guide assumes you have built an agent and can call it. If you have not:
[answer your first call](/quickstart) takes about fifteen minutes.

Each guide then covers the same ground for its job: the instructions to copy, the knowledge to upload, the
actions to switch on, what to test, and the rules to be aware of.

## FAQ

<AccordionGroup>
  <Accordion title="Which job should I set up first?">
    The one costing you money now, which for most businesses is answering the phone. Count how many calls went
    unanswered last week: that number is what an answering service setup recovers.
  </Accordion>

  <Accordion title="Can one agent do more than one of these jobs?">
    Yes, and most do. One agent can answer calls, book appointments, and take messages out of hours. Set them up
    one at a time and test each before adding the next, so you know which change caused what.
  </Accordion>

  <Accordion title="Do I need a different plan for these?">
    Answering, booking, and qualifying work on any paid plan. Outbound jobs, including payment reminders and
    follow ups, need Starter or above because outbound calling is off on Free. See
    [Plans and what they include](/supported/plans).
  </Accordion>

  <Accordion title="How long does one of these take to set up?">
    An afternoon to have it working, and about a week of listening to real calls to have it working well. The
    guides are written to be followed in one sitting.
  </Accordion>

  <Accordion title="Is there a guide for my specific industry?">
    Not yet. These six guides cut across industries, and each one works the same whether you run a clinic, a
    garage, or a letting agency: the setup is the same and only the wording of your instructions changes. Tell
    [support@brilo.ai](mailto:support@brilo.ai) which trade you are in and what is different about it.
  </Accordion>
</AccordionGroup>

## Related

* [Answer your first call](/quickstart) if you have not built an agent yet
* [Example instructions](/agents/example-prompts) to copy from
* [What your agent can do](/supported/what-your-agent-can-do) for what is possible