> ## Documentation Index
> Fetch the complete documentation index at: https://docs.brilo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Who can do what

> Brilo workspaces have one owner and everyone else as members. What each can do, and what cannot be restricted today.

A Brilo workspace has **one owner** and any number of members. There are no configurable roles or
permission levels: everyone you invite gets the same access to your agents, calls, and recordings, and the
owner additionally controls billing and membership.

## Owner and members

|                                                             | Owner | Members |
| ----------------------------------------------------------- | ----- | ------- |
| See agents, calls, recordings, transcripts, and reports     | Yes   | Yes     |
| Create, edit, and delete agents                             | Yes   | Yes     |
| Upload and remove knowledge                                 | Yes   | Yes     |
| Add and change actions and integrations                     | Yes   | Yes     |
| Buy phone numbers and attach them to agents                 | Yes   | Yes     |
| Start and stop campaigns                                    | Yes   | Yes     |
| Manage the subscription, plan, and invoices                 | Yes   | No      |
| Invite and remove members, at **Settings** then **Members** | Yes   | No      |

The owner is whoever created the workspace, and there is only ever one. A workspace cannot have two owners.

## What this means in practice

**Treat an invitation as full access.** Anybody you invite can edit a live agent, delete uploaded material,
and listen to every recorded call. That is fine for a small team who all work on this, and it is worth
knowing before you invite somebody who only needed to read a report.

**Protect against accidents rather than against people.** Since you cannot restrict what a member changes,
save a version of an agent before a period of heavy editing so you can roll back. See
[Versions](/agents/versions).

**Think about who creates the workspace.** Only the owner can manage the subscription, so a workspace
created on a departing employee's account becomes awkward. If that has happened, contact
[support@brilo.ai](mailto:support@brilo.ai).

## What you cannot restrict today

* A read only or reports only member.
* Hiding call recordings or transcripts from specific people.
* Restricting who can edit a particular agent.
* Restricting who can buy phone numbers or start campaigns.

If any of these matter to you, tell support. What customers ask for is how this list gets shorter.

## FAQ

<AccordionGroup>
  <Accordion title="What roles does Brilo have?">
    There are no roles to choose from. A workspace has one owner and everyone else is a member with the same
    access. The owner alone controls billing and who is in the workspace.
  </Accordion>

  <Accordion title="Can I give someone read only access?">
    Not today. Everyone you invite can edit agents and listen to calls. Invite on that basis, and tell
    [support@brilo.ai](mailto:support@brilo.ai) if restricted access is something you need.
  </Accordion>

  <Accordion title="Who can change billing?">
    Only the workspace owner. Everyone else sees a message saying the subscription is managed by the owner,
    so if you cannot reach the billing screen, you are not the owner. See
    [How billing works](/account/how-billing-works).
  </Accordion>

  <Accordion title="Can I stop a colleague deleting an agent?">
    Not with permissions. Save a version before significant changes so anything can be rolled back, and keep
    your working agents in a workspace only the people who need them are invited to.
  </Accordion>

  <Accordion title="Can I change who the owner is?">
    Not from the dashboard. Contact [support@brilo.ai](mailto:support@brilo.ai), which is worth doing
    promptly if the owner has left the company, since only they can manage the subscription.
  </Accordion>

  <Accordion title="Why can my colleague not see a page I can see?">
    The only pages that differ are billing and members, both of which are owner only. Everything else looks
    the same for everyone, so a difference anywhere else is a sign they are signed in to a different
    workspace.
  </Accordion>

  <Accordion title="Can I have separate workspaces for separate teams?">
    Yes, and with no roles available that is the practical way to separate access: a workspace per team or
    per site, each with its own members. Note that each workspace has its own plan. See
    [Workspace settings](/account/workspace-settings).
  </Accordion>
</AccordionGroup>

## Related

* [Invite your team](/account/invite-your-team) to add people
* [How billing works](/account/how-billing-works), which is owner only
* [Versions](/agents/versions) to protect an agent against accidental edits
* [Workspace settings](/account/workspace-settings) for separating teams by workspace