> ## Documentation Index > Fetch the complete documentation index at: https://docs.brilo.ai/llms.txt > Use this file to discover all available pages before exploring further. # Verify your identity > Verify your identity in Brilo with a government ID through Stripe, what it unlocks, and why outbound calling or texting is blocked until you do. Verifying your identity unlocks outbound calling, campaigns, and business registration for text messaging. You do it once, in **Settings**, then **Trust Center**, then **Verify Identity**, using a government issued ID. It takes a few minutes and is handled securely by Stripe. ## Before you start * Owner access. Only the workspace owner can verify identity for the workspace. * A valid government issued photo ID, such as a passport or driving licence. * A device with a camera, since you will be asked to photograph the ID. * Where it happens: **Settings**, then **Trust Center**, then **Verify Identity**. ## Steps 1. Go to **Settings**, then **Trust Center**, then **Verify Identity**. 2. Select **Verify Identity Now**. Brilo sends you to Stripe's verification portal. 3. Photograph your government issued ID when Stripe asks for it. 4. Complete the checks Stripe presents, then confirm your information. 5. Return to Brilo. The Trust Center shows your status. ## You will know it worked when * **Verify Identity** shows **Identity Verified** with a green confirmation. * Outbound calling and campaigns are available in your workspace. * **Register Brand** becomes available in Trust Center, if you intend to send texts. ## What verification unlocks Identity verification gates the features that place calls or messages to other people, because those are the features abuse targets. Verifying is what separates a real business from an account opened to send unwanted calls. | What it unlocks | Why it is gated | | --------------------------------- | ------------------------------------------------------------- | | Outbound calling | Calls placed to other people can be abused | | Campaigns | Outbound calling at volume | | Business registration for texting | US carriers require a verified business behind a registration | Answering incoming calls does not need verification. A business that only wants its phone answered can build an agent, buy a number, and go live without verifying anything. ## What Brilo does with your ID Your ID is handled by Stripe, not stored by Brilo. Brilo receives the outcome, verified or not verified, and keeps no copy of the document you photographed. Verification is separate from your card details and separate from business registration. Verifying your identity confirms you are a real person. Registering your business confirms your company to the US carriers, and it is a different form with a different fee. See [Register your business](/phone-numbers/register-your-business). ## What else you can do here * [Register your business](/phone-numbers/register-your-business) once verified, to send texts. * [Turn on text messages](/channels/text-messages) after registration is approved. * [Start a calling campaign](/campaigns/start-a-calling-campaign), which verification unlocks. * [See who can do what](/account/who-can-do-what) if you are not the owner. * [Review your workspace settings](/account/workspace-settings) for what else lives in settings. ## If it did not work **Verify Identity says only the workspace owner can do this.** Verification is the owner's to complete. Ask whoever created the workspace to do it. See [Who can do what](/account/who-can-do-what). **Stripe would not accept my ID.** The usual causes are glare, a cropped edge, or an expired document. Retry in better light with the whole document in frame, and check the expiry date. **I verified but outbound calling is still blocked.** Sign out and back in so your workspace picks up the new status. If it persists, contact [support@brilo.ai](mailto:support@brilo.ai). ## FAQ To unlock outbound calling, campaigns, and business registration for texting. These are the features that contact other people, so they are gated to keep the platform free of fraud and to protect the numbers everyone shares. Answering incoming calls needs no verification. A few minutes. You photograph a government issued ID in Stripe's portal and the result is usually immediate. This is much quicker than business registration for texting, which takes a week or two. See [Register your business](/phone-numbers/register-your-business). Only the workspace owner can verify identity, so the option is unavailable to members and admins. Ask whoever created the workspace to complete it. See [Who can do what](/account/who-can-do-what). No. Verifying your identity is free. The one time \$49 fee people confuse it with belongs to business registration for text messaging, which is a separate step. See [Register your business](/phone-numbers/register-your-business). No, they are two steps in that order. Verification confirms you are a real person and takes minutes. Business registration confirms your company to the US carriers so you can text, costs \$49, and takes a week or two. No. Stripe handles the document and Brilo receives only the outcome, verified or not verified. No copy of your ID is stored in Brilo, and verification is separate from your saved card details. Because verification is the first of two steps. Texting also needs your business registered with the US carriers, which is a separate form and approval. See [Register your business](/phone-numbers/register-your-business). ## Related * [Register your business](/phone-numbers/register-your-business) the next step for texting * [Text messages](/channels/text-messages) for switching texting on * [Who can do what](/account/who-can-do-what) for why only the owner can verify * [Workspace settings](/account/workspace-settings) for the rest of your settings * [Start a calling campaign](/campaigns/start-a-calling-campaign) which verification unlocks